Privacy Policy

TrueBuild ("TrueBuild," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, request a quote, join the network, or communicate with us.

Information we collect

We may collect contact details, project information, business credentials, contractor application details, communication preferences, device information, analytics data, and any information you choose to submit through forms or messages.

How we use information

We use information to respond to inquiries, match homeowners with vetted crews, evaluate contractor applications, provide quotes, schedule project updates, operate dashboards, improve the website, prevent fraud, and send service or marketing communications when permitted.

How we share information

We may share information with service providers, payment or escrow partners, communication vendors, analytics tools, legal advisors, and contractors or homeowners involved in a requested project. We do not sell mobile opt-in data or text messaging consent information.

Cookies and analytics

We may use cookies and similar technologies to remember preferences, understand site usage, improve performance, and measure marketing effectiveness. Browser controls may allow you to block or delete cookies.

Your choices

You may request access, correction, deletion, or opt-out support by contacting us. You can unsubscribe from marketing emails using the link in the email and can opt out of SMS messages as described in our SMS Disclosure.

Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet or electronic storage system is completely secure.

Contact

Questions about this policy can be sent to privacy@truebuild.example.